Our mats are manufactured in New York State, U.S.A.

We have written up an article about the benefits of using a natural cork mat. Check it out here: Enhance your Turntable Setup with a Natural Cork Mat

Yes. While your turntable likely came with a felt mat, our cork mat replaces it and can be used as a single solution?

Orders ship by the following business day.

Tracking #'s are included in the shipping confirmation email sent to you when the order ships.

All products are covered by our 1-year warranty which prevents against manufacturing defects.

We offer 30-day, hassle-free returns and exchanges. If unsatisfied, return product within 30 days of receipt for a prompt refund or exchange of a same item. Product must be in original condition with packaging. Refunds and exchanges are processed upon confirmation of return receipt.

Please keep your flat mailer your product arrived in, should you wish to return your product.

We offer free exchanges for defective product. For returns, it is your responsibility to pay any shipping costs to send back to us. These costs are nonrefundable.

Please contact hello@spincitymats.com to initiate a return or exchange, or if you have any further questions about the process or policy.

Yes. To make an order cancellation please contact us immediately on hello@spincitymats.com. If you cancel your purchase within 24-hours, we can unconditionally
refund your money. Otherwise, your items will have to be sent back to us once they reach you.

Currently we ship to USA only. Please reach out to us @ hello@spincitymats if you are interested in an international order

For dealer inquiries please email hello@spincitymats with your name, business name and location.

Please contact hello@spincitymats.com for more information about becoming an affiliate.